Steps to follow up your boxes: 

Step 1: Look for your receipt copy and identify the OMS/OMA number located on the upper left corner. 

Step 2: Send us a copy of your receipt copy in Whatsapp at +968-95402941 or through this chat link: https://wa.me/message/45U36TJLUUX7L1 and our customer support team will follow up your box for you. 

Step 3: Wait for feedback. Our customer support team will inform you right away the moment they get updates from our local agents in the Philippines.